Keeping our members safe from fraud when shopping online is important to us.
To be sure that it’s always you making online payments, we’ll be asking you to confirm some of your online purchases. We’ll also give a range of ways to confirm your identity and let us know it’s really you, quickly and securely.
This is part of a regulation to help fight fraud and increase the security of your online payments. The changes are called Strong Customer Authentication (SCA), and the whole banking sector is making changes to be compliant with the regulation.