If one of the situations above applies to you, you may be able to make a claim. Please download and complete the disputed transactions form and return by post to:
Nationwide Building Society
PO Box 8738
If you need support in completing this form, please call us on 0800 055 66 11.
If your claim is regarding goods or services worth less than £100, we may still be able to raise a Visa dispute for you. For more information, please visit our support page.
We will deal with your claim as quickly as possible. If you have a complaint with us, this will be managed separately under set timescales. For more information on how we manage complaints, visit our support page.