You'll also receive a handy guide that clearly explains each section of your statement and some information on what options are available to you. You can download one below if you need to.
The statement will detail everything about your mortgage, including the remaining term, balance and current monthly payment.
2019 annual mortgage statement guide
The Early Repayment Charge (ERC) shown on the statement is for illustrative purposes only and shows how much you would have been charged had you repaid your mortgage in full on 31/12/2019. An ERC may be applied if you make an overpayment that's more than your overpayment allowance or repaying your mortgage in full when you're in a deal. The statement also shows the total amount of interest added to your account in the last calendar year. This is to help see how the closing balance is worked out. The Mortgage Exit Administration Fee shown on the statement will only be charged if you decided to repay your mortgage in full or transfer the loan to another lender. You won’t be charged if you have ten years or less remaining on your mortgage or if you close your mortgage and take out another one with us at the same time.
If you’d like to order a statement at any other time of the year please call:
Monday to Friday, 8am to 6pm.
Saturday 9am to 12:30pm.
Closed weekends and bank holidays.
UK: 03457 30 20 11