If you have a Select, Nationwide or Member Credit Card your minimum monthly payment will be any late payment fees and interest due plus 1% of the remaining statement balance (or £25, whichever is greater).

If you have a credit card which is now closed to new business (Gold or Classic Credit Cards) the minimum payment will be 3% of your statement balance (or £5, whichever is greater).

Paying your bill

You can pay your credit card online, by phone, or in branch.

Missed payments

If you’re worried about making future payments give us a call on 0800 464 30 30. The sooner you get in touch, the quicker we can help you. If you’re struggling or falling behind on your payments, our dedicated teams are here to help. Just get in touch if you’d like to talk about your situation.

It's possible to change your payment date to one that's more convenient. To do this, simply call our Credit Card Services team on 03456 00 66 11, who'll be happy to help.

If you've already missed a monthly payment give us a call on 0800 464 30 50 to see how we can help.

Contact us

Visit us in branch

If you need to speak to a member of staff, pop into any branch. 

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Give us a call

If you can't find what you need on this page or in our support area, call us on 03456 00 66 11 and we'll be happy to help.

View our support section