Cancel and close your account

We’ll help you find the best way to close your account. Just remember, most accounts can’t be closed over the phone.

Accounts you can close in branch or in the Internet Bank

Accounts you can close over the phone

Is there something else we can help you with?

I don't bank online

Registering for internet banking is the quickest way to close your account – it only takes 5 minutes. Or, you can visit us in branch. Just remember to bring your passport or driving license and any account cards, passbooks or chequebooks.

Why am I still receiving statements?

We'll still keep in touch and send you correspondence – even if your account is empty. If you don't want us to, you can ask us to close your account.