Close your savings account

Before we help you close your account, why not see if one of our other savings accounts suits you better? It's easy to switch and we have a range of accounts available. Unfortunately, we can't close savings accounts over the phone.

Which account do you want to close?

If you're registered for internet banking

  1. Log in to the Internet Bank
  2. Select 'View accounts'
  3. Choose the account you want to close
  4. Select 'Other account services' (on the left side of your screen)
  5. Select 'Close account'
  6. Follow the on-screen instructions

Just so you know, certain accounts can't be closed online, so we may ask you to pop into branch.

Don't have internet banking?

Not to worry, you can close your account by visiting us in branch. Just remember to bring proof of identify, as well as any account cards, passbooks and certificates.

If you prefer, you can register for internet banking - it's easy and only takes 5 minutes. Please note that some accounts can’t be closed online, so we may ask you to pop into branch. 

What type of ISA do you have?

If you're registered for internet banking

  1. Log in to the Internet Bank
  2. Select 'View accounts'
  3. Choose the account you want to close
  4. Select 'Other account services' (on the left side of your screen)
  5. Select 'Close account'
  6. Follow the on-screen instructions

Just so you know, certain accounts can't be closed online, so we may ask you to pop into branch.

Don't have internet banking?

Not to worry, you can close your account by visiting us in branch. Just remember to bring proof of identify, as well as any account cards, passbooks and certificates.

If you prefer, you can register for internet banking - it's easy and only takes 5 minutes. Please note that some accounts can’t be closed online, so we may ask you to pop into branch. 

Do you want to close your ISA early or is it about to mature?

Closing your account early means you'll have to pay an early access charge. The amount you pay will depend on the term of your Fixed Rate ISA. To find out more, send us a secure message or pop into branch.

If you're registered for internet banking

  1. Log in to the Internet Bank
  2. Go to 'My Messages' and send us a secure message

Just so you know, certain accounts can't be closed online, so we may ask you to pop into branch.

Don't have internet banking?

Not to worry, you can close your account by visiting us in branch. Just remember to bring proof of identify, as well as any account cards, passbooks and certificates.

What are my options on Maturity?

Do you want to close your bond early or is it about to mature?

If you close your account early, you'll have to pay an early access charge. The amount you pay will depend on the term of your Fixed Rate Bond. For more information, just send us a secure message in the Internet Bank, or pop into branch.

If you're registered for internet banking

  1. Log in to the Internet Bank
  2. Go to 'My Messages' and send us a secure message

Just so you know, certain accounts can't be closed online, so we may ask you to pop into branch.

Don't have internet banking?

Not to worry, you can close your account by visiting us in branch. Just remember to bring proof of identify, as well as any account cards, passbooks and certificates.