FlexOne is our account designed for young people and can be held until you’re 23. Once you turn 23, your account will change to an adult account. This is part of the terms and conditions of the account.
If you're registered for Internet Banking and have a paperless preference, your account will change to a FlexDirect current account.
If you are not registered for Internet Banking or have a paper mailing preference, your account will change to a FlexAccount current account.
Important information about your PIN, payments and text alerts:
- Your PIN, sort code and account number will remain the same.
- You won't need to change your regular payments such as Direct Debits and standing orders. However, recurring Visa payments (e.g. subscription services where you use your card number to make a payment) won't automatically update.
- Your new card will automatically update in Apple Pay, Android Pay and Google Pay.
- You'll still get text alerts, although these may change based on the account and overdraft use.
When your account changes you can add another account holder, and you can also have a cheque book with your new FlexDirect or FlexAccount. This can be ordered in the Internet Bank.
If you alread hold a FlexAccount or a FlexDirect account, your FlexOne account will still change. Additionally, if you hold a FlexOne Regular Saver account, when your reach 23 this will mature into a Flexclusive Saver account.