For security reasons, we ask for three items of memorable data when you register. These should be easy to remember pieces of information that you will recall straight away when you are logging in.

Again for security reasons, we advise you not to use anything too obvious such as your date of birth, or your partner's date of birth. Don't use the name of the place you are living in and don't use your first name or your partner's first names.

If you need to change your memorable data, you can do so:

  1. Log in to the Internet Bank
  2. Select 'Manage my details and settings'
  3. Click on 'My security settings'
  4. Follow the instructions on the screen to change your memorable data