If you closed your account on or after 2 February 2018, we can help you with online access to your historical statements dating back five years. 

You may require access to these statements for several reasons, including:

  • To provide information when applying for credit, such as a mortgage or a loan
  • To compare fees and charges when shopping around for banking products

Your historical statements, dating back five years from account closure, will be available online within 10 working days of closing your account.

You must register for online access to your historical statements within six months of your account closure.

This service became available on 2 February 2018 as a result of new regulations from the Competition and Markets Authority (CMA) to provide you with clear and easy access to information.

Before you register

You will need to enter:

  • Your date of birth
  • The account number*
  • The sort code*
  • Your Nationwide customer number**

* You will find this information on the closing statement you received when you shut down your account. You will also find it on any statements you still have for the account you closed, or on any card you used for the account. Please note: if your account number has more than eight digits, please only enter the last eight digits of your number.

**This is the number you entered to access Nationwide’s Internet Bank (if you were registered as a user). If you are still a Nationwide member, you can find your customer number here. You can also find your customer number on any AGM voting information you have received from Nationwide. Alternatively, you can call us on 0800 30 20 11.

Register to access your statements

Already registered? Log in

Frequently asked questions

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Statements for the final five years you held the account. All current accounts that you close can be accessed using the same log in details.

For a joint account, you will only be able to access statements for the period where you were an account holder.

You can view, download and print your historical statements.

Click on the ‘register’ link, then re-enter your information, making sure you use the email address you used when you originally registered.

To request paper statements, please visit a Nationwide branch or call us on 0800 30 20 11. We will then post your paper statements to you within seven days of your request. Please note: depending on what you ask for, you may receive a large bundle of papers. Please check our Tariff of Charges to find out if there will be a cost for your request.

The Internet Bank is only for open accounts.

If you closed your account fewer than 10 working days ago, your statements may not yet be available. Please try again in a few days.

If you closed your account more than six months ago and have not yet registered for online access to your historical statements, you'll only be able to access paper copies of your historical statements.

If you are seeking to access statements for a closed account:

  • Due to a Power of Attorney or Court of Protection matter, you will need to visit a Nationwide branch or call us on 0800 30 20 11.
  • On behalf of someone who has died, please contact our Bereavement Specialist Support Team on 0800 464 30 18

If you need statements for a closed account in a specialist format, such as braille or audio, please visit a Nationwide branch or call us on 0800 30 20 11.