The types of alerts we have and the wording we'll send you is shown below.
Entered unarranged overdraft alert
On DD MMM at HH:MM, your account ending XXXX was using an arranged overdraft. It’ll be charged daily at an annual rate of 39.9% until you get back into credit. To opt out of arranged overdraft alerts, text STOP ARRANGED to 65037.
Payments due today will make use of arranged overdraft
One or more payments have been made from your account ending XXXX today. Based on your account balance on DD MMM at HH:MM you’ll use your arranged overdraft. Unless you pay in enough cleared funds by midnight you will be charged daily at an annual rate of 39.9%. To opt out of arranged overdraft alerts, text STOP ARRANGED to 65037.
Payments due tomorrow will make use of arranged overdraft
One or more payments totalling £XXXX.XX will be going out of your account ending XXXX tomorrow. Based on your account balance today they’ll be paid, but will take you into your arranged overdraft – you’ll be charged daily at an annual rate of 39.9%. Pay in cleared funds by midnight to avoid arranged overdraft charges. To opt out of arranged overdraft alerts, text STOP ARRANGED to 65037.
Entered unarranged overdraft alert
Account ending XXXX had exceeded its arranged overdraft limit of £XXXX. You will incur charges if you have an arranged overdraft (where charges apply); to avoid any further charges bring your account back into credit as soon as possible. To make payments or take cash out, you need to bring your balance within your limit. To opt out of unarranged overdraft alerts, text STOP UNARRANGED to 65037.
Payment retry alert
Your account ending XXX doesn't have enough money for today's payment(s) totalling £XXXX.XX. Please pay in enough cleared funds by 2.30pm so all your payment(s) can be sent. To opt out of payment retry alerts, text STOP to 65180.