If you have any questions about managing your Loyalty Saver account, check the frequently asked questions below to see if we can help (just click the question and the answer will appear underneath):

To apply for a Loyalty Saver account you must be aged 18 or over and have been a continuous member* of Nationwide for a minimum of 1 year. The rate you are eligible for is defined by the length of membership with Nationwide.

* A member means a customer with a Nationwide current account, savings account or mortgage. The following product holdings do not carry membership rights: corporate deposit accounts, personal loans, credit cards, insurance products, products offered by subsidiaries of the Society such as Nationwide International or The Mortgage Works (UK) plc.

If you were a member of another Building Society that has merged with Nationwide, this will count towards your length of membership with Nationwide. For all ex-Dunfermline customers, your membership starts on 30 March 2009 as this was an acquisition rather than a merger.

Yes, it will be taken into account and count towards your length of membership with Nationwide.

For all ex-Dunfermline customers, your membership starts on 30 March 2009 as this was an acquisition rather than a merger.

How can I find out how long I've been a member of Nationwide for?

If you are registered for our Internet Bank or Banking app you can see how long you've been a member of Nationwide for. Or you can ask us in branch or ring us on 0800 30 20 11.

Yes, there can be up to two account holders for Loyalty Saver.

If a joint application is made only one account holder must meet the eligibility criteria. The customer with the longest continuous membership will determine the interest rate.

If one applicant is new to Nationwide your joint application will need to be made in one of our branches and you will need to provide appropriate identification and proof of address.

You can only be the first named account holder of one Loyalty Saver account, which can be held in either sole or joint names.

This means you can hold an account where you are the first named account holder – and be a second named account holder on another account held with someone else; or you can hold the account by yourself in your own name.

You can find your interest rate by logging into our Internet Bank or Banking app or viewing our interest rates table. Alternatively, you can ask us in branch or ring us on 0800 30 20 11.

As your length of continuous membership with Nationwide increases we will automatically move you to the interest rate tier paying a higher interest rate, up to 15 years.

You don't need to do anything and we will send you a letter confirming the change.