Once you’ve applied for a personal loan online, there are four possible outcomes:
- Your application is instantly approved
We'll send you an email to confirm that we've successfully received your completed application and that you've been approved for the loan. We’ll send you another email to let you know when we’ve issued the loan funds.
- Your application is approved, but we need some additional information
We’ll send you an email to confirm that we’ve approved your loan. We’ll also send you a letter to let you know what additional information we need you to supply. Once we have this information, we’ll send you another email to let you know when we’ve issued the loan funds.
- We need to review your application before we can make a decision
We’ll send you an email to confirm that we’ve successfully received your submitted application and that we'll need to review it in more detail. We’ll then contact you again by email within 2 working days to give you our decision following our review.
- Unfortunately, we're unable to offer you a loan at this time
We’ll send you an email to confirm that we’re unable to offer you the loan you’ve applied for at this time.
Read more about why your loan might have been declined.
Not received any emails from us yet?
Please check your spam or junk email folder, as some email providers can automatically filter these messages out before you've had chance to read them.
If you have any questions regarding your loan following your application, or haven't heard from us within 2 working days after applying, please call us on 0800 30 20 11 (Mon to Fri: 8am – 6pm).
Please note: if you have nominated a Nationwide current account for the loan funds to be paid in to, we’ll normally get the funds to you within 2 hours. If you have nominated an external account, the transfer of loan funds can take between 3 and 5 working days however we will start charging interest from the day that we issue your funds.