This page is for customers that bought Nationwide home insurance, underwritten by U K Insurance Limited, on or before 3 December 2017 (policy numbers starting with R). If you bought it after this date, find out how to claim.

Claim by phone

  • Monday to Friday : 9am - 5pm
  • Saturday : 9am - 5pm

Home Emergency Claims

If you’ve added Home Emergency Cover to your policy, you’re covered for repairs up to £500. If you haven’t, we can still help you get the advice and support you need, but you’ll need to pay for any repairs.

Home Emergency Cover is provided by DAS Legal Expenses Insurance Company Limited.

  • 24 hours a day, 7 days a week

Legal Claims

If you’ve added Legal Assistance to your policy, you’re covered for assistance worth up to £50,000. If you haven’t, we’ll still be able to put you in touch with people that can help, but you’ll need to pay for all legal costs.

Legal Assistance is provided by DAS Law Limited.

  • 24 hours a day, 7 days a week

Need more information before you claim?