We've stopped selling car insurance

We’re no longer offering new car insurance policies so we can focus on the areas that have always made us special – which is helping our members to save, take care of their money and buy homes of their own.

If you already have car insurance with us, your policy won't be affected. It’s provided and underwritten by Liverpool Victoria (LV=) and they’ll continue to administer it for you. This means that you’ll continue to benefit from the same cover and service, and of course, if you need to make a claim, LV= will be on hand to help as always. You’ll find all the numbers you need below.

LV= will write to you approximately 4 weeks prior to your renewal with a quote highlighting any changes in cover. More information can be found at lv.com/nationwide.

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Make a car insurance claim

New claims 0800 028 57 99 24hrs, 7 days a week
From abroad +44 1202 731 167 24hrs, 7 days a week
Existing claims 0800 028 57 73 8am - 8pm Mon-Fri
8am - 5pm Sat
Closed Sundays and Bank Holidays
Autoglass 0800 011 39 80 8am - 8pm Mon - Fri
8am - 5pm Sat
Breakdown cover 0800 756 89 97
24hrs, 7 days a week
Breakdown cover
Europe & Mobile
+44 1202 55 53 72
24hrs, 7 days a week

General enquiries

For help with your policy call free on

0800 028 56 88 (UK)

Monday to Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: 10am - 4pm

Frequently asked questions