How do I change my PIN?

If you know your current PIN, you can change it at an ATM

  1. Insert your card into the ATM.
  2. Enter your existing PIN.
  3. Select 'PIN services'.
  4. Select 'PIN change'.
  5. Enter your new 4-digit PIN.

If you can’t remember your PIN, you can ask us for a new one

We’ll post a new PIN to you within 5 working days.

Ways to request a new PIN

You can still get cash or make a payment without your card and PIN

Pop into branch with your ID and a member of our team will help you withdraw money or make a payment.

Find your nearest branch