How do I set up a standing order?

To set up a standing order, you’ll need to have:

  • the name of the person or business you're paying
  • their 8-digit account number and 6-digit sort code
  • the payment reference
  • a card reader (if you're paying someone new).

Hints and tips:

Any bank or building society’s card reader will work, as long as it accepts your debit card - it's equally safe and secure.

Set it up in the Internet Bank

You have until 10pm on the working day before the payment is due to set it up.


  1. Log in to the Internet Bank.
  2. Find the current account you'll use to set up the standing order.
  3. Using the dropdown menu on the chosen account, select 'Set up a regular payment' and press 'Go'.
  4. Select the person you'd like to pay from the list and press 'Continue' - you'll need to use your card reader to set up a new payee.
  5. Click on 'or add details yourself' at the bottom of the page.
  6. Follow the on-screen instructions.

Log in to the Internet Bank

Set it up in branch

We can help you set up a standing order in branch. You have until 5pm on the working day before the payment is due to set it up.

Find your nearest branch

Set it up over the phone

Call us on 0800 30 20 11 between 8am and 8pm and we'll set it up for you. You have until 8pm the working day before the payment is due to set it up.

Note:

To make sure your payment is never late, set up the standing order to leave your account at least three days before the payment is due.