How do I change a standing order?

You can change a standing order:

  • in the Internet Bank - make your changes by 4pm, at least one working day before the payment is due
  • in branch - by 5pm, at least one working day before the payment is due
  • over the phone - at least three working days before the payment is due.

Change or skip a standing order in the Internet Bank

  1. Log in to the Internet Bank.
  2. Click on the 'Move money' tab at the top of the page.
  3. From the 'View outgoing payments' box, choose the right account and press 'Go'.
  4. From the list, find the payment you want to change.
  5. From the dropdown list next to the payment, select the change you wish to make.
  6. Select 'Go'.
  7. Follow the instructions to make the change.

Log in to the Internet Bank

Hints and tips:

If the payment date falls on a weekend or bank holiday, the payment will be made the next working day.

Need to change the payee account number and sort code?

You'll need to cancel the existing standing order and set up another one with the new payment details.

How do I cancel a standing order?

Don't have internet banking?

We can help you with your standing order in branch, or you can call us on 0800 30 20 11 between 8am and 8pm. You'll need to have your account details and the payee's details to hand.

Find your nearest branch