- Your name, address and account number will appear on this transfer and on any related messages through the payment chain.
- If you provide inaccurate or incomplete information your payment may be rejected or delayed by NBS, beneficiary bank or the beneficiary.
Note: Making payments through CHAPS should mean the recipient will receive the funds the same day, provided your instructions are received into the CHAPS and Foreign Payments Incoming Team at Nationwide normally by 3pm that day. Any requests received after the 3pm deadline will normally be processed the next working day.
Note: If you require an investigation into a payment processed by us, please be aware that agent banks may levy charges for their parts in this service. These charges are not within Nationwide’s control and will usually be passed on to you.
Further information on CHAPS payments (including exclusions and restrictions) can be found in Nationwide's Sanctions Policy Statement - Payments.