How do I make a payment to someone else’s account?

It’s easy to make an instant payment of up to £10,000 in the Banking app, Internet Bank or by visiting us in branch.

If you’re paying someone new, you’ll need:

  • your card
  • your PIN
  • a card reader
  • the payee’s details – make sure you protect yourself from fraud by checking your payee is legitimate, and their details are correct.


Any bank or building society’s card reader will work, as long as it accepts your debit card - it's equally safe and secure.

Pay someone in the Banking app

  1. Log in to the Banking app.
  2. Tap the menu in the top right corner of the screen.
  3. Select ‘Payments & Transfers’.
  4. Tap ‘Pay or move money’.
  5. Choose the account you’d like to pay with.
  6. Either choose ‘A new person or company’ to pay someone new or select ‘Someone you’ve paid before’.
  7. Follow the on-screen instructions.

Pay someone in the Internet Bank

  1. Log in to the Internet Bank.
  2. Click on the ‘Move money’ tab at the top of the page.
  3. Find the ‘Pay a bill or send money to someone’ panel.
  4. Choose the account you wish to use, then select ‘Single payment’.
  5. Follow the on-screen instructions.

Log in to the Internet Bank