Delays in processing VISA Disputes because of coronavirus
Please be aware, it’s taking us approximately 6 to 8 weeks to review credit card cases and 2 to 4 weeks to review debit card cases.
Before raising your claim, please try to resolve your dispute with the seller first, as we’ll need evidence of this to begin processing your claim.
Please don’t call us to check on your claim. We’ll contact you as soon as soon as we can.