If you’re expecting a payment from a person or business, it’s important they use the right details.
Remember, someone might not send a payment if the name they use doesn’t match the one on your account.
Make sure they have your:
- full first name (for example, ‘Thomas’ not ‘Tom’)
- last name
- sort code
- account number (and account reference, if needed)
- account type – personal
For joint accounts, they only need to use the full name of one of the account holders.
For payments to a non-personal account, they need to use your full business or organisation name and choose the account type as ‘business’.