Update your details online
If you have a card reader, you can change your address or phone number online:
You may need you card reader to authorise a name or phone number change.
1. Log in to the Internet Bank
2. Select 'Manage'
3. Select 'Find my personal information'
4. Select 'View or change my personal information'
5. Find 'My address and phone numbers'
6. Select 'Change'
7. Update your details
If you don't bank online:
Please visit us in branch to change your address/phone number and take proof of identification with you. You can also change your details by calling Customer Services on 0800 30 20 11.