How do I log in without a card reader?

You can still login using either

  • your memorable data
  • a card reader from another bank or building society, as long as it accepts your debit card - it's equally safe and secure.

Log in to the Internet Bank

If you've forgotten your login details

You can quickly reset your details by re-registering for internet banking, then use your new memorable data to log in. You’ll need to have your account number and sort code to hand.

Don't worry — it only takes a few minutes and doesn't affect your accounts in any way. We simply reset all your details except your customer number.

Re-register for internet banking

Hints and tips:

If you have the Banking app, you can view your balance or transfer money to someone you’ve already paid.