Our services are available as usual
Your passnumber is the 6-digit number we gave you when you completed your online banking registration.
For security reasons, we can't remind you of your passnumber, so you'll need to change it. There are a few ways to do this:
Don't worry — it only takes a few minutes and doesn't affect your accounts in any way. We simply reset all your details except your customer number.
You’ll need to have your account details to hand when you re-register.
Visit us in branch and we’ll post your new passnumber to your registered address within 5 working days.
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