Our services are available as usual
Your memorable data will be a name, place or date you’ll have chosen when you registered for internet banking.
For security reasons, we can’t remind you of your memorable data, so you’ll have to reset it. There are two ways to do this:
You can reset your memorable data in the Internet Bank:
Any bank or building society's card reader will work, as long as it accepts your debit card - it's equally safe and secure.
Don't worry — it only takes a few minutes and doesn't affect your accounts in any way. We simply reset all your details except your customer number.
You’ll need to have your account details to hand when you re-register.
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