Please note: submitting one form will cover both loan holders if you have a joint loan. Make sure you both wish to apply for a payment holiday before doing so.
If you have 2 loans with us, you’ll need to submit a new form for each one.
Please don’t cancel your Direct Debit. We need this to stay set up so that we can take your £1 monthly payment. Without making this £1 monthly payment, you risk falling into arrears.
Please bear with us and avoid calling in to check on progress, or re-requesting your payment holiday. Rest assured we have your application and you’ll hear from us soon.