Options for reducing your monthly payments

Make an underpayment

If you have an overpayment reserve on your mortgage, you can choose to make an underpayment.

Find out about underpaying your mortgage

Of course, if you’re making overpayments on your mortgage, you can change or stop the amount you overpay.

Find out how to change or cancel overpayments

Switch your deal

If you can still make your mortgage payments, switching your deal – if possible – might be a good way to reduce your monthly payments, to help take the pressure off if finances are tight right now

Find out about switching your mortgage deal

Increasing your mortgage term

Extending your mortgage term is one way to help reduce your monthly payments. However, this is a long term solution. You should only consider it if your financial situation is stable. For example, if your income has permanently changed.

A term change will increase the amount of interest you have to repay overall.

Find out more and apply to change your mortgage term

Mortgage payment breaks and holidays

If you are not able to make your mortgage payments due to coronavirus, you can apply for a 3 month break.

You can then apply for a further 3 months if you need it.

Keep in mind that if you take a payment break, interest will continue to build at your usual interest rate. This means the total amount of interest you pay over the term of your mortgage will increase.

Apply for a mortgage payment break

If you've already had 6 months of payment support

You can’t apply for another payment break. We will send you a letter to let you know when your payment break is coming to an end, and what you can do next.

Help is available if you still aren’t able to make your payments. The first step to working out a payment plan is to tell us more detail about your financial situation. 


The quickest way to share your information with us is by filling out our form online.

We will then call you to talk you though your options.

Complete our income and expenditure form (This link will open in a new window)

Over the phone

If you need to speak to someone urgently, you can call us.

Please bear in mind, our lines are really busy at the moment, so hold times are much longer than we’d like.

Monday to Friday, 9am to 5pm

0800 464 30 40

Mortgage Payment Protection Insurance (MPPI)

Help with your Nationwide Mortgage Payment Protection Insurance (MPPI) is available, you can apply for support for 3 months with paying your premiums.

Apply for MPPI premium payment support

Our commitment to mortgage members

If you’ve fallen into arrears because of the financial impact of coronavirus, and so long as you stay in touch and keep working with us to help get your mortgage back on track, we will not take any action to repossess your home until 31 May 2021. By which time we sincerely hope your circumstances will have changed.