We’ll do our best to start your payment holiday from the date your next payment is due. However, if your next payment is due in the next few days, your payment plan might start the following month. We’ll let you know in writing when your 3 month period begins.
We’ll try to let you know whether we’ve accepted your application within 5 to 7 working days from when you apply. However, we may take longer to process your application. Some of our employees are self-isolating, and there is a lot to do, but we'll continue to work as fast as we can. As always, supporting you is our top priority.
When you apply, you’ll need your 16-digit credit card number. You can find this on the front of your card.