Challenging times

When times are tough, we’re here for you. Whether you’re living with or recovering from illness, caring for someone or concerned about debt, we have dedicated support services to help you.

Illness and unexpected change

If you or someone you care about is experiencing illness (such as cancer, dementia, depression or anxiety), our Specialist Support team is here to help.

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Money worries

Struggling with your finances? Worried about debt and making payments? We can help you get yourself back on track.

Money worries


Plenty of practical information and a step-by-step guide to support you with money matters when someone close dies.

Support for when someone dies

Coronavirus support

Find out how we can help if you’ve been financially impacted by coronavirus.

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Dealing with financial abuse

Is someone else controlling your finances or stopping you from using your money? We can help.

What's financial abuse?

Help managing your finances

Asking for support with your finances if you’re unwell or unable to make decisions can be daunting. We’ll guide you through the options for getting help managing your money from someone you trust.

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Supporting someone with their finances

There are a number of ways you can help someone you care about manage their money if they become unwell or unable to make financial decisions. We’ll guide you through the options.

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Handy tools and extra support

Budget calculator

Understand what’s coming in and what’s going out each month with our useful budget calculator.

Free text alerts

Our text alert service can help you keep on top of your balance and up-to-date with your account.

Our Banking app

Check your balance, see payments and manage your money anytime, anywhere.