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You can request a PIN reminder if you want to keep the same one. Or you can request a brand new PIN. Either way, your PIN will arrive by post in 3-5 working days.
If your PIN is locked, contactless won't work until you have used your new PIN. Using a cash machine, or making a chip and PIN purchase will do the trick.
While you're waiting for your PIN, we can help you withdraw cash, make a payment or change your details in branch. Remember to bring some ID with you.
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