This page explains what will happen to your Nationwide accounts after Brexit. It also provides the steps you need to take if you live in an EU or EEA country.

On 31 January 2020, the UK left the European Union and entered a ‘transition period’. That period ends on 31 December 2020. From this date we may no longer be able to provide financial services to our members living in certain EU or EEA countries.

What we can and can’t provide for our members will depend on each individual country’s requirements after 31 December 2020. If this means that we can no longer offer you some financial services, we’ll be in touch with you by email or post to let you know what’s happening and when.

If you’re resident in one of the affected countries, we'll need to close your impacted accounts.


  • Netherlands - deadline for action 31 December 2020
  • Italy - deadline for action 26 January 2021

As a building society, we exist for and because of our members. So if things change in the future and you find yourself living in the UK, we hope to welcome you back to the Society.

Don’t forget to rearrange Direct Debits and give your new account details to organisations or people who regularly pay you.

If you’re living permanently in an EU or EEA country

Unless we let you know otherwise, you’ll be able to continue to operate your accounts. However, we won’t be able to open a new account for you. We also won’t be able to agree a new or higher limit on your arranged overdraft or credit cards.

You can continue to pay your mortgage and personal loans. But we won’t be able to increase the amount or the term of borrowing.

If you hold investments with Nationwide, we’ll no longer be able to offer ongoing service or advice. Your home insurance and protection cover will remain, provided you continue to pay your monthly or annual premiums.

If you’re living temporarily in an EU or EEA country

If you’re working or studying in an affected country, but will be moving back to the UK, and you maintain a UK address, please update your details with that address. This can be done through the Internet Bank. Or you can download, complete and post a copy of our change of address form to:

Nationwide Building Society
Swindon, SN38 1NW
United Kingdom

If you’re a Crown employee or the spouse or civil partner of a Crown employee

You may be able to keep your accounts open. Please contact us so we can confirm this and update our records.

You can call us on +44 1793 810557, Monday to Saturday, 8am - 6pm GMT.

You don’t need to make any changes if the account holder you have Power of Attorney for is a permanent UK resident.

If you live in Italy or the Netherlands

You’ll need to close your Nationwide current, savings and credit card accounts. You may need to open a new current account that can be operated in the country where you live. Don’t forget to rearrange Direct Debits and give your new current account details to organisations or people who regularly pay you.

You can close your account using the Internet Bank or in branch. If neither is possible, simply call us Monday – Saturday, 8am-6pm GMT on:


  • +44 2476 438997 (if you only have a credit card)
  • +44 1793 810557 (If you have savings or current accounts)

Find out more about closing your accounts

Transferring an account to another UK based bank or building society

If you still need a current account, you should check that the provider is able to offer current accounts where you live. This could be a local provider or a UK building society or bank with the necessary permissions. Whichever account you choose, make sure you can still use it to manage your finances in a way that suits your needs.

Closing your Nationwide accounts

If you need to close your accounts, we’ll write to tell you. We’ll also provide step-by-step guides on how to withdraw any credit balance or repay any debt and then close your account.

If you don’t do anything by the deadline for action date for your country, we’ll close your account and keep the money safe for you. But we won’t be able to pay interest on that money. We’ll write to you again to explain how to access it.

Find out more about closing your savings account:


Find out more about closing your current account:


Arranged overdrafts

If you have an arranged overdraft, it needs to be cleared before the affected country’s deadline. We’ll be happy to discuss your options and how best to clear it. Call us on +44 1793 810557 (Monday – Saturday, 8am-6pm GMT)

Credit cards

If you live in an affected country and need to close your credit card, you can do this by calling us on +44 2476 438997. If you can, please repay the amount you owe in full before the account closure deadline. If you’re unable to, you can continue repaying your balance in line with your terms and conditions. But please keep in mind that, if you choose to pay from a local European account, you may be charged by your local bank.

You can make sterling payments into your credit card account by Direct Debit from another bank or building society. Our details are:


  • Sort code: 07-00-94
  • Account number: 44444445
  • Payment reference: your credit card account number

You can also make sterling payments into your credit card account using a SWIFT international payment. To do this, you’ll need to provide your local bank with the details below:


  • Account name: Your first name and surname
  • Nationwide BIC: NAIAGB21
  • Intermediary BIC: MIDLGB22
  • Account number in IBAN format: GB36NAIA07007000001760
  • Payment reference: your credit card account number

Find out more about closing your credit card account:


If you're no longer living in an EU or EEA country, and now live in the UK, you'll need to update your address details so you can keep your savings, current account or credit card. You can do this via the Internet Bank, or by calling us on +44 1793 810557. Lines are open Monday to Saturday, 8am to 6pm GMT.

The account can remain open if the holder living in the affected country removes their name from it or moves their registered address to the UK. If you want to add a joint account holder, both of you will need to live in the UK to avoid having to close the account.

Mortgages

On 31 January 2020, the UK left the European Union (EU) and entered a ‘transition period’. When this transition period ends on 31 December 2020, the services and accounts we provide will change. You can keep your mortgage with us. But if you live in the European Economic Area (EEA), there’ll be some changes to what you can do with your mortgage.

You won’t be able to ‘borrow back’ overpayments while you still live in the EEA

At the moment, your mortgage might give you the option to ‘borrow back’ any overpayments you’ve made. However, after 31 December 2020, you’ll no longer be able to do this while you live in an EEA country. This includes any overpayments you’ve already made as well as any you make in the future.

If you’d like to borrow back any overpayments before 31 December 2020, please call us on (+44)1793 656789 on or before 21 December 2020.

You won’t be able to extend your mortgage term

After 31 December 2020, you won’t be able to borrow for longer than the term you’ve already agreed. So you’ll need to make sure you’ll still be able to make your payments over this term. As you live in an EEA country, you can’t switch your mortgage, move it to a new property or borrow more.

Your other banking services might change too

Because of Brexit and some new restrictions, we won’t be able to provide savings, current accounts or credit cards to members who live in certain EEA countries. If that includes you, we’ll write to you to let you know what will happen next to those accounts. If your other accounts aren’t with us, we recommend checking with your provider to see if they’ll be affected by these new restrictions too.

You can pay your Nationwide mortgage by Direct Debit in sterling from another bank or building society. Our details are:

Sort code: 07-00-94
Account number: 4444 4445
Payment reference: your mortgage account number

You can also make sterling payments into your mortgage account using a SWIFT international payment. To do this, you’ll need to provide your local bank with the following details:

Account name: Your first name and surname
Nationwide BIC: NAIAGB21
Intermediary BIC: MIDLGB22
Account number in IBAN format: GB95NAIA07009444444445
Payment reference: your mortgage account number. If you don’t include your mortgage account number as the payment reference, we won’t be able to match the payment with your mortgage.

Please ask your local bank to make the payment in sterling. Some banks may charge you a fee for sending payments, so we recommend checking with them first. You’ll need to have enough money in your account to pay the fee as well as the amount you’re sending. If you don’t have enough to pay the fee, the transaction may not go through.

Personal loans

As you live in the EU or EEA, you can’t top up your loan or borrow more. However, because of Brexit, from 1 January 2021 you may need to change the way you make monthly payments to your Nationwide personal loan.

You can pay your Nationwide personal loan by Direct Debit in sterling from another UK bank or building society. Our details are:

Account name: Your first name and surname
Sort code: 07-00-70
Account number: 0000 1760
Payment reference: 070070/ eight-digit loan account number

You can also make sterling payments into your loan account using a SWIFT international payment. To do this, you’ll need to provide your local bank with the following details:

Account name: Your first name and surname
Nationwide BIC: NAIAGB21
Intermediary BIC: MIDLGB22
Account number in IBAN format: GB36NAIA07007000001760
Payment reference: 070070/ eight-digit loan account number. If you don’t include the personal loan account number as the payment reference, we won’t be able to match the payment with your Nationwide loan account.

Please ask your local bank to make the payment in sterling. Some banks may charge you a fee for sending payments, so we recommend checking with them first. You’ll need to have enough money in your account to pay the fee as well as the amount you’re sending. If you don’t have enough to pay the fee, the transaction may not go through.

If you’d like independent guidance on your options, the Money Advice Service have provided some information.

If you receive regular payments like a salary, rental income or dividends, please contact the senders and provide details of the current account you’d now like the money paid into.

Direct Debits

Before you close your current account please move any existing Direct Debits to the account you’ll be using in future. This will ensure they continue to be paid.

Pension credits

You can arrange for your state pension to be paid into a foreign bank account. For personal pensions, please speak with your provider about redirecting payments to your new current account.

You need to be a UK resident to be covered by the FlexAccount or FlexPlus insurances. So, if you live overseas, you won’t be covered. Any travel or age extensions and insurances will be cancelled when the account is closed.

If you have an open travel insurance claim from a time when you were resident in the UK this will not be affected.

Call us

If you have any questions, just get in touch and we’ll be happy to help you.

Monday to Friday, 8am to 6pm.
Saturday 8.30am to 4pm.
Closed Sundays and bank holidays.
+44 1793 810557