If you don’t do anything before the date set out in your letter, we’ll have to close your account. When your account is closed, you won’t be able to make or receive any payments and your money will no longer earn any interest. We will keep your money safe for you, and we’ll write to you again to explain how to access it.
If you have an overdraft, you will need to pay it off before we close your account.
We will also suspend your credit card on the date stated in your letter, and from this point you won’t be able to use it for any future purchases or other transactions such as balance transfers or cash machine withdrawals. You can continue to repay your credit card balance after the date stated in your letter, in line with your terms and conditions.
Find out more about how to close your credit card