As a result of Brexit, we’re no longer able to provide savings accounts for members living in the following countries:


  • Netherlands – if the letter you’ve received is dated before 18 January 2021, your account was closed on 31 December 2020. If the letter you’ve received is dated 18 January 2021 or after, your account will be closed on 17 March 2021.
  • Italy – if the letter you’ve received is dated before 18 January 2021, your account was closed on 27 January 2021. If the letter you’ve received is dated 18 January 2021 or after, your account will be closed on 17 March 2021.

Therefore, if you’re a member living in one of these countries, it’s important you take steps to review your Nationwide savings accounts and make alternative arrangements, as we must ensure that every affected savings account is closed by the deadline for action date shown above.

Read the step-by-step guide to closing your savings account:


What you need to do now

Make alternative arrangements for your savings

Given that other building societies and banks in the UK may not be able to open or service savings accounts for customers living in the EU or EEA country you’re living in, you may need to open an account with a provider local to where you live.

If you're no longer living in an EU or EEA country, and now live in the UK, you'll need to update your address details so you can keep your savings account. You can do this via the Internet Bank, or by calling us on +44 1793 810557. Lines are open Monday to Saturday, 8am to 6pm GMT.

Find out more about changing your details

Joint savings accounts where one holder lives in the UK

The account can remain open if the holder living in the affected country removes their name from it or moves their registered address to the UK. If you want to add a joint account holder to an account, both of you will need to live in the UK to avoid having to close the account.

Close your Nationwide savings accounts

If you’re able to, you can close your savings account using our Internet Bank. Options on how to close your account will vary and depend upon the type of account you have with us.

Instant and limited access savings

You may be able to transfer to another UK provider. However, you’ll need to make sure your new provider is able to continue to provide savings account and ISA services to you after the deadline for action date shown above.

If you’re not able to transfer your ISA to another UK provider, you’ll need to withdraw the balance and close your ISA. Just follow the steps for closing an instant and limited access savings account, outlined above.

If you have a CTF or a JISA you don’t need to do anything right now and we’ll write to you to explain your options.

Fixed rate bonds and ISAs

These are the accounts where you save a lump sum for a fixed amount of time, during which it’s not possible to take out money without paying an early-access charge.

For accounts maturing before the deadline for action date shown above

Your account will convert into an instant access maturity account and we’ll send you a letter before the maturity date to confirm. When it matures, please withdraw all the money and close this account before the date stated on your letter following the instant and limited access closure steps outlined above.

For accounts maturing after the deadline for action date shown above

As we’re required to close your account, we won’t apply any early exit charges. Also, we’ll pay you interest for the account’s full term. To close your account just follow the step-by-step guide to closing your savings account. You can download it using the link at the top of this page.

Other savings

Please read the step-by-step guide to closing your savings account to find the option that suits you best. You can download it using the link at the top of this page.

If you don't do anything before the date set out in your letter

If you don’t do anything before the date set out in your letter, we’ll have to close your account on that date. When your account is closed, you won’t be able to use it, any incoming payments will not be accepted and your money will no longer earn any interest. We will keep your money safe for you, and we’ll write to you again to explain how to access it.