As a result of Brexit, we’re no longer able to provide savings accounts for members living in the following countries beyond 31 December 2020:


  • Netherlands
  • Italy

Therefore, if you’re a member living in one of these countries, it’s important you take steps to review your Nationwide savings accounts and make alternative arrangements, as we must ensure that every affected savings account is closed by the date stated on your letter.

What you need to do now

Make alternative arrangements for your savings

Given that other building societies and banks in the UK may not be able to open or service savings accounts for customers living in the EU or EEA country you’re living in, you may need to open an account with a provider local to where you live.

If you're no longer living in an EU or EEA country, and now live in the UK, you'll need to update your address details so you can keep your savings account. You can do this via the Internet Bank, or by calling us on +44 1793 810557. Lines are open Monday to Saturday, 8am to 6pm GMT.

Find out more about changing your details

Close your Nationwide savings accounts

If you don’t do anything by the date stated on your letter, we’ll close your account for you. We will keep the money safe for you and we will write to you again to explain how to access it.

If you’re able to, you can close your savings account using our Internet Bank. Options on how to close your account will vary and depend upon the type of account you have with us.

Instant and limited access savings

You may be able to transfer your ISA to another UK provider. However, you’ll need to make sure your new provider is able to continue to provide savings account and ISA services to you after 31 December 2020 before you request the transfer.

If you’re not able to transfer your ISA to another UK provider, you’ll need to withdraw the balance and close your ISA. Just follow the steps for closing an instant and limited access savings account, outlined above.

If you have a CTF or a JISA you don’t need to do anything right now and we’ll write to you to explain your options.

Fixed rate bonds and ISAs

These are the accounts where you save a lump sum for a fixed amount of time, during which it’s not possible to take out money without paying an early-access charge.

For accounts maturing before the date stated on your letter

Your account will convert into an instant access maturity account and we’ll send you a letter before the maturity date to confirm. When it matures, please withdraw all the money and close this account before the date stated on your letter following the instant and limited access closure steps outlined above.

For accounts maturing after the date stated on your letter

As we’re required to close your account, we won’t apply any early exit charges. You don’t need to do anything right now and we’ll write to you again soon to explain your options.

Other savings

You don’t need to do anything right now and we’ll write to you again soon to explain your options.