Useful information on Fixed Rate Bonds and e-Bonds
Find out about joint bonds and joint e-Bonds, closing your bond or e-Bond early, and what happens if your bond or e-Bond has already matured.
Looking to know your options when your bond or e-Bond matures? Find out and let us know what you'd like to do.
What's on this page
Is your bond about to mature?
You’ve got different options when your bond matures, and it’s important you let us know what you decide. Find out what your options are, and let us know your decision on our Fixed Rate Bond Maturity Options page.
When your bond matures
When your bond matures, we’ll transfer your account balance into a Fixed Rate Bond Maturity account. You’ll be able to access your money in this account whenever you like.
If your joint bond only requires one account holder’s signatures, either of you can let us know what you’d like to do when your bond matures. If you choose to reinvest in a new bond, that bond will be set up in the same joint names with only one signature needed to operate it.
If your joint bond requires both account holders’ signatures, you’ll need to complete the paper maturity instruction form in your maturity pack. This will need to be signed by all the account holders and returned to us at:
Nationwide Building Society
You could also return it to your local branch.
Lost your bond certificate?
If you’ve lost your certificate, or it’s been stolen, you can let us know:
When your e-bond matures
When your bond matures, we’ll transfer your account balance into a Fixed Rate e-Bond Maturity account. You’ll be able to access your money in this account whenever you like.
You can find out more in the account’s terms and conditions.
We’ll send the email that explains your options at maturity to the email address that you used to register your account.
Closing your bond early
Coronavirus help: Get early access to your savings with no charge
If you want to take your money before your Fixed Rate bond matures, you’ll need to pay an early access charge.
For full information, please check your account terms and conditions.
How to close your bond early:
- Log in to the Internet Bank (opens in a new window).
- Go to My Messages.
- Send us a secure message.
Don't have internet banking?
Not to worry, you can close your account by visiting us in branch. Just remember to bring proof of identity, such as a driving licence or passport, as well as any account cards, passbooks and certificates.