For cash ISAs, it will take up to 15 working days for us to complete your transfer once we've got your transfer request. It may take longer if your ISA funds aren't free to move or have a notice period.
For Stocks & Shares ISAs, industry guidelines recommend that the full transfer process takes 30 days from start to finish (from receipt of your application); however, you need to be aware that this can depend upon the availability of proceeds from the sale of your Stocks & Shares ISA. Stocks & Shares ISAs can include a variety of investment types which could each take different times to close down or sell, this may mean that it takes longer than 30 days for your current provider to make the proceeds available for transfer.
The industry recommendation is that the process takes 30 days if transferring in a Stocks & Shares Junior ISA or a Equity Child Trust Fund (Stocks & Shares). However, this will depend upon the time taken by your providers to sell the funds that you have invested in. If you are transferring in a cash Junior ISA or a cash Child Trust Fund, this process will take up to 15 days.
The good news is, thanks to our Savings Promises, your money will start earning interest as soon as we receive your transfer application provided the funds are free to move and not subject to any notice period*.
* When you transfer a Stocks & Shares ISA to us you will start earning interest as soon as we receive your application. If funds are not received within 30 days, we will stop paying interest until funds are transferred to us.