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Features & benefits

Rates, fees & overdrafts

Insurance & account benefits

Managing your account

Coronavirus (COVID-19) and travel insurance

FlexPlus Travel insurance has changed as a result of the coronavirus pandemic. If you’re thinking about opening a FlexPlus account, make sure you read the Summary of Changes document as this forms part of your policy.

You are no longer covered for cancelling your trip due to COVID-19 or a pandemic, before you travel, unless it is for medical reasons. This applies to all trips booked, or new accounts opened, on or after 1 January 2021.

For more information about travel insurance during coronavirus, read our travel and coronavirus information page.

Managing your FlexPlus account

Chances are you're not always going to be within reach of a Nationwide branch so we've made it easy for you to access your money in a number of ways. If you want complete flexibility then our new Banking app is great for checking balances on the go and making quick payments, and if you want even more functionality, our Internet Bank is always available 24/7.

Online Banking

Securely check your balance or recent transactions, and set your preferences.

Banking app

Download our free Banking app and manage your money on the go. View your balance and recent transactions 24/7.

Find out more

Telephone Banking

Securely check your balance and transfer money between your Nationwide accounts - at home or abroad.
Tel: 0800 11 88 55

Text alerts

Manage your money using our text alert service. Receive balance and pay day alerts, plus alerts when you're nearing your overdraft limit.

Find out how to register

Branch

If you're a FlexPlus, FlexAccount or FlexBasic Account customer we have hundreds of branches around the UK where you can pay in cash or cheques, withdraw money, pay bills and more.