Features & benefits

Rates, fees & overdrafts

Managing your account

Manage your FlexDirect account your way

FlexDirect is based on a simple self-service concept with a great range of services to manage your account.

Banking app

Download our free Banking app and manage your money on the go. View your balance and recent transactions 24/7.

Text alerts

Manage your money using our text alert service. Receive balance and pay day alerts, plus alerts when you're nearing your overdraft limit.

ATMs

Thousands of UK ATMs available for your convenience. You can make withdrawals, pay your bills, get mini statements and more.

Telephone Banking

An automated line to securely check your balance, transfer money and pay bills - at home or abroad.
Tel: 0800 35 73 57
Open 24/7

*You're only entitled to one introductory rate at any one time, even if you open more than one FlexDirect account, unless an additional joint account is held. If you previously held a FlexDirect account and benefitted from the introductory interest rate on that account you're not entitled to the introductory rate again.

Banking app

Managing your direct debits

Need to set-up, change or cancel a direct debit? Update payments using our Banking app and Online Banking.

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Close up of pen filling in a cheque

Cheque clearing

Paying in a cheque at an ATM or over-the-counter? Find out how long it will take to clear

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Lady using her current account card whilst abroad

Using your cards abroad

To find out about the rates and charges for using your debit or credit card abroad, please see our using your cards abroad page.

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It's easy to apply for a new FlexDirect account

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Current Account Switch Guarantee logo

Switch your current account to us in just 7 working days

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Not living in the UK?

If you live in a country that's part of the European Union (EU) or European Economic Area (EEA), you can apply for one of our current accounts.

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Keeping your money secure

Find out how to protect your money and how the latest fraud-protection technology is helping banks to tackle credit card fraud, identity fraud and online fraud.

How to apply