Features & benefits

Managing your account

Manage your FlexDirect account your way

FlexDirect is based on a simple self-service concept with a great range of services to manage your account. If you ever have a transaction that can't be completed via our self-service options then our branches and UK call centres will be here for you.

Banking app

Download our free Banking app and manage your money on the go. View your balance and recent transactions 24/7.

Telephone Banking

Securely check your balance, transfer money and pay bills - at home or abroad.
Tel: 0800 35 73 57
Mon to Fri 8am - 8pm

Free text alerts

Manage your money using our free text alert service. Receive balance and pay day alerts, plus alerts when you're nearing your overdraft limit.


Thousands of UK ATMs available for your convenience. You can make withdrawals, pay your bills, get mini statements and more.

Close up of pen filling in a cheque

Cheque clearing

Paying in a cheque at an ATM or over-the-counter? Find out how long it will take to clear

Find out more
Lady using her current account card whilst abroad

Using your cards abroad

To find out about the rates and charges for using your debit or credit card abroad, please see our using your cards abroad page.

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It's easy to apply for a new FlexDirect account

Ready to Apply?

Current Account Switch Guarantee logo

Switch your current account to us in just 7 working days

See how it works
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Not living in the UK?

If you live in a country that's part of the European Union (EU) or European Economic Area (EEA), you can apply for one of our current accounts.

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How to choose a bank account

Want to open a new current account? Get help finding the right one – read our top 10 things to look out for when comparing accounts.

Keeping your money secure

Find out how to protect your money and how the latest fraud-protection technology is helping banks to tackle credit card fraud, identity fraud and online fraud.

Rates, fees & overdrafts

How to apply