We don’t currently offer payment holidays on our loans. However, we do understand that your circumstances can change.

If you are finding yourself in a new financial situation, get in touch and we’ll do what we can to help.

If you think you won’t be able to make your loan payments

If you’re concerned about meeting your loan payments, we’re here to help.

You can visit our challenging times page, or call us to discuss your options:

Monday to Friday, 9am to 5pm.
Closed weekends and bank holidays.

UK: 0800 464 30 30


If you've already missed a payment

Call us as soon as possible. The sooner you contact us, the quicker we'll be able to help.

Monday to Friday, 8am to 6pm.
Saturdays, 9am to 12pm.

UK: 0800 464 30 40