When to get investment advice

Perhaps you’ve saved up, received an inheritance, or are making plans for your retirement?

If you’re not sure which investments are right for your needs, our investment advice could help.

Why take investment advice

Our full range of both Model Portfolio and multi-asset investments is only available through our investment advice service. Bear in mind, additional eligibility criteria apply for Model Portfolio investments.

When you take advice, our expert Financial Advisers can provide:

  • Help planning your financial future, giving security and peace of mind.
  • An initial consultation, to discuss if advice is right for you.
  • Tailored advice - we'll get to know your circumstances and your financial needs.
  • Advice that’s restricted to our limited range of carefully selected growth and income funds — identifying which is right for you.

Investing through Nationwide

We’ve worked with Aegon, our trusted third-party investments provider, to bring you a range of carefully selected investments. By investing through Nationwide, you can:

  • Invest with a lump sum, monthly payments or both.

  • Choose a Stocks and Shares ISA to maximise your ISA allowance; we also offer a General Investment Account.

  • Check how your investment is doing online, by logging in to your Aegon Customer Dashboard.

  • Get quarterly statements on your investment’s performance.

  • Withdraw your money and switch between investments, without penalty charges.

Bear in mind, Nationwide sells funds, products and the platform as a package. These may be available separately outside Nationwide through other providers.

Want to learn more about investing? Read our Nationwide investments guide

To apply for investment advice

You need to:

  • Have £50,000 in savings or an income of £50,000 or more each year — either joint or sole.
  • Be aged 18 or over.
  • Be a UK resident.
  • Be a Nationwide member.

You’re a member if you have a Nationwide mortgage, savings or current account.

Find out more about Nationwide membership


The value of your investment can go down as well as up so you may get back less than you originally invested.

It’s important to invest for at least 6 years to help ride out any changes in the market. That said, you can take out your money at any time.

How investment advice works

  1. Initial call

    We’ll check if advice is right for you and outline the costs involved.

    If it is, we’ll arrange your consultation with one of our expert Financial Advisors.

  2. Your consultation

    We’ll get to know your current financial situation, needs and attitude to risk. This helps us discuss your financial goals.

  3. Get your recommendation

    Based on what you’ve told us, we’ll provide your personalised recommendation.

    If you’re happy, we’ll start your recommendation.

For continued help keeping your financial plans on track, we offer an Ongoing Advice service for Nationwide investors


We provide our initial consultations without charge. If you later choose to invest through Nationwide, there will be a charge for our advice service.

For full details of the related charges, please read the Tariff of Charges.

Customer Agreement

For details of Nationwide’s terms and conditions, please read and download the Customer Agreement.

Request investment advice

Call or complete the online form to book a video or phone appointment with one of our Financial Advisers.


Use the online booking form to request investment advice.

Our online form will ask you to select a branch, but you will not be asked to come in.

Over the phone

Our UK-based team can help you request investment advice.

Call us Monday to Friday, 9am to 5.30pm.

Closed Saturday, Sunday and bank holidays.