If you need to update your personal details with Nationwide, you will need to do this separately.

Update your email address

You can use the Aegon Customer Dashboard to update your email address.

Update your name, address or phone number

You’ll need to contact Aegon by phone or in writing to update your name, address or phone number.

To do this, you will need to provide your old details and your new, correct details.

As proof of identity, you will also need to provide your:

  • policy or account number
  • date of birth
  • signature.


To update your details, you can call Aegon’s UK-based team.

Monday to Friday, 9am to 5.00pm.


You can send a letter with your new personal details to:

Aegon NBS
SR43 4DP