Ways to bank without coming in to branch

Managing your money online is the easiest way to do your banking, wherever you are, 24 hours a day.

From our Internet Bank and Banking app, you can quickly:

We know moving to online banking can raise concerns around security. But nothing is more important to us than keeping our members’ money safe. We’ll monitor and protect your account with the latest technology 24/7.

Try our demos to find out what you can do and learn how to use it:

Unfortunately, it’s not possible to pay cheques in to us online.

You’ll need to visit us in branch to pay in cash. Any amount can be paid in at the counter.

If you need to withdraw cash, you can do this without coming in to branch by:

• using cash machines
• requesting cashback at most supermarkets and convenience shops.

You’ll need your debit or credit card and PIN. Please note, there will be fees for withdrawing cash using your credit card.

If you’ve forgotten your PIN, find out how to request a new PIN.

If you’ve lost or damaged your card, find out how to request a new card.

If you normally use our branches to manage your finances and don't feel confident using online banking, we can arrange it so that someone you trust can help you manage your money.

You can update your contact details in the Internet Bank or Banking app.