So we’d decided to extend the house – the kids were getting bigger and we needed the extra space – and we arranged for our local builders to do it. We’d used them for other work before, they were very good, very efficient.
Anyway, we get an email about week in to the building work, from the builders, saying they’d changed their bank payment details and could we use the new sort code and account number they supplied in the email and could we make a payment that day, to cover materials and such. Well, we didn’t think anything of it; like I said, they’d always been very reliable, so we paid the money – it was about £5,000.
Well then the strangest thing happened: the very next day, we get another email from the builders saying to watch out because their account had been hacked and the hackers were sending out emails asking for payments. They said not to under any circumstances respond to those emails.
Well it was a bit too late for that.
And now they’re not doing any more work on the house because we’re not going to pay them another £5,000, as we paid that money in good faith.
I don’t know how this is going to end. All I do know is someone’s got our £5,000 and we’ve got a big hole where our garage used to be.
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