10 November 2017

How much do Brits spend repairing their mobile phones?

No matter how careful we are or how durable our smartphone claims to be, there's always the nightmare possibility of a smashed mobile phone screen. Who doesn't know someone with a screen so shattered they can barely read their text messages?

Our phones are one of our most valued possessions - not just financially but practically and even emotionally. And when it comes to repairing their phones, Brits are willing to spend.

Repair or wait?

8% of us get it done within two weeks, while 20% can wait longer, holding out for up to six months before biting the bullet. A small number will hold out for over two years before replacing a phone - just 1.85% of the 2,000 people questioned in our survey*.

However, more than two thirds (68%) of those questioned owned up to not having any mobile phone insurance, and a further 8% were unsure if they’re covered. This is despite more than a quarter (26%) saying they couldn’t last a day without their handset.

Dan King, Nationwide’s Head of current accounts, said: “With new handsets being released all the time, the cost of replacing a handset could set people back over £1,000. For most, this will be a significant hit to your finances, or could mean you are left without a phone at all.

“But despite these risks, most people have no mobile phone insurance in place, meaning they would have to stump up the cost of replacing their phone themselves. It’s worth considering taking a good quality mobile phone insurance policy, such as that offered through Nationwide’s FlexPlus current account, to avoid ending up out of pocket.”

Nationwide’s FlexPlus current account offers a range of benefits including 3% AER (2.96% gross p.a.) variable in-credit interest on balances up to £2,500, commission-free cash withdrawals abroad, Worldwide Family Travel Insurance, Worldwide Family Mobile Phone Insurance and UK & European Breakdown and Recovery Assistance - all for £13 a month.

Exclusions and limitations apply, excesses may also apply so please read all the insurance policies and benefit details carefully.

Look after your phone!

As well as sorting out insurance cover, it can pay to take care of your treasured possession. Watch the video below to pick up some simple tips:

Current Account Switch Guarantee logo

*One Poll research: total sample size was 2,000 UK adult mobile phone owners. The survey ran from the 28/09/17 to 06/10/17.

FlexPlus Worldwide Travel Insurance is provided for FlexPlus by U K Insurance Limited, Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England No:1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

FlexPlus Worldwide Family Mobile Phone Insurance is provided for Nationwide by Lifestyle Services Group Limited (Financial Services Register No.315245) with a single provider Assurant General Insurance Limited (Financial Services Register No. 202735).

FlexPlus UK & European Breakdown and Recovery Assistance is underwritten by Liverpool Victoria Insurance Company Limited. Liverpool Victoria Insurance Company Limited, registered in England and Wales Number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority register number 202965. Registered address: County Gates, Bournemouth, BH1 2NF. Tel: 01202 292333.

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