Since 2015, we've been making changes that keep branches relevant to the way people bank now.
All our branches have WiFi, and many have iPads for online banking and innovations like Nationwide Now. Smart tech makes banking faster and easier, but our local branches are also about making sure we can talk face-to-face.
“It is our belief as a building society that while technology provides convenience, it is our people who offer service,” explains Director of Retail, Mandy Beech. “That's why, as a mutual, we passionately believe in the future of branches, and more importantly the people within them.
“We are investing £350 million across our branch network over the next few years because it is in our branches that our people help, support and advise the millions of members who choose to visit us every day."
At Nationwide, we want our branches to be welcoming places where you can come for personal help and advice to achieve your goals, in a trusted community environment.