Updated 23 April 2020
To help us maintain the essential services our members need from us, we’ve temporarily changed our opening hours.
For the time being, we have taken the difficult decision not to open our branches at weekends. Our call centres won’t be open in the evenings or on Sundays.
This is so that we can focus on providing our crucial weekday services in a safe and reliable way. Don't worry, you can still call our emergency line at any time to report lost or stolen cards, fraud or other security issues.
From Saturday 25 April 2020, our new opening hours will be: