What's in this section?

Completing on your mortgage

What happens once you've submitted your application.

Moving home checklist

A useful checklist to help you remember all those little details.

Managing your mortgage online

How to use Nationwide internet banking to easily manage your mortgage.

Completing on your mortgage


Moving home checklist

Moving house can be a stressful time, but a bit of organisation and planning ahead can make the whole process much smoother. Make your life a bit easier with our guide to getting through the final eight weeks before your move.

Managing your mortgage online

If you're registered for our internet banking service you can manage your mortgage online.  Alternatively, you can find your mortgage details on your yearly statement, by calling 0800 30 20 11 or by visiting us in branch.

What can I do with my mortgage online?

Once you’ve logged onto the Internet Bank you’ll be able to:

  • Manage your monthly payments.
  • Make overpayments if you bank with Nationwide (these will show combined with your monthly payments).
  • Make advance payments.
  • Check interest added.
  • View statements.
  • See your interest rate history.
  • Check your redemption date.

How do I make overpayments online?

You can make overpayments of up to £100,000 via the Internet Bank, or a BACS/CHAPS payment. But make sure you check your agreed overpayment limit first, as Early Repayment Charges may be applicable.

How do I make a payment through the Internet Bank?

You can use internet banking to pay off your mortgage with a single mortgage payment. The limit is £100,000, but multiple transfers can be made so long as cleared funds are available. But make sure you check your agreed overpayment limit first, as Early Repayment Charges may be applicable.

Can I make a CHAPS or BACS payment?

To make a CHAPS/BACS payment to your mortgage, you’ll need the following details:

  • Sort code: 07-00-94
  • Account number: 44444445
  • Reference number: Your mortgage account number

How do I change my overpayment preference online?

Just go to the ‘My Mortgage’ section on the Internet Bank and select the ‘Overpayment preference’ option.  It will automatically be set to recalculate your payments when you overpay by £500 or more, to lower your monthly repayments and keep your term the same. This can be changed at any time to reduce your term and keep your payments the same instead.

What if I want to register to bank online?

It only takes 3 easy steps and a few minutes to register for Internet Banking. But, for security, we'll need to send you some details in the post so you won't be able to use it straight away.

If you have a Lifetime mortgage, you won’t be able to manage your mortgage online.

Instead you’ll need to give us a call on 0800 464 0813.

Further mortgage support

We hope you’ve found this guide useful. If you’d like to speak with one of our mortgage experts, call us on 0800 30 20 10 (Monday to Friday 8am - 8pm and Saturday 9am - 5pm), or visit us in branch.  We’re closed Sundays and bank holidays.