Managing your FlexDirect account
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| Internet Banking | Banking app | Automated Telephone Banking | Our ATMs | Our Call Centres | Our branches | Text Alerts | ||
|---|---|---|---|---|---|---|---|---|
| Money in and out of your account | Paying cash and cheques in (up to £300) | Yes | Yes | |||||
| Paying cash and cheques in (more than £300) | Yes | Yes | ||||||
| Withdrawing cash (up to £500) | Yes | Yes | ||||||
| Withdrawing cash (more than £500) | Yes | |||||||
| Paying businesses and individuals | Making bill payments, standing orders and Direct Debits | Yes | Yes | Some payments | Yes | |||
| Transfer money between Nationwide accounts | Yes | Yes | Yes | Yes | ||||
| Make a CHAPS payment | Yes | Yes | ||||||
| Make an overseas payment | Yes | Yes | ||||||
| Make a Paym payment | Yes | |||||||
| Managing your money | Check your balance | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Get a full statement | Yes | Yes | Yes | |||||
| Manage your arranged overdraft (eg: checking your limit or requesting an increase) | Yes | Yes | Yes | |||||
| Sign up for the Paym service | Yes | |||||||
| In case of emergency | Stopping a cheque | Yes | Yes | |||||
| Reporting a card lost or stolen | Yes | Yes | Yes | |||||
| Freeze and unfreeze your card | Yes | |||||||
* You can pay in up to £2,500 in cash and up to £2,000 in cheques at FAST Cash Machines only (available at some branches). Use our branch finder to check for ‘Self Service/FAST Cash Machine’. If this facility is not present, you can still complete your transaction in any of our branches.