About FlexAccount travel insurance
If you opened a FlexAccount before 15 December 2016, you may have had European travel insurance with your account. We've now removed travel insurance from all our FlexAccount current accounts. You can still make a claim for incidents that happened before your cover expired.
When did we remove FlexAccount travel insurance?
If you had FlexAccount travel insurance, we would've sent you a letter or email to let you know we were removing this cover.
For most of our members, the cover ended on 31 December 2021. But if you had upgrades with your cover, it may have expired in 2022.
On 31 December 2022, we removed travel insurance from any remaining FlexAccount members.
How to make a claim
You can make a claim for any incidents that happened before your cover expired. You just need to contact the insurance provider, U K Insurance Limited.
If you had more than one travel policy, you should let all the insurers know about the claim at the same time.
Over the phone
Saturday, 9am to 2pm.
Closed Sundays and bank holidays.
What are your options?
You may still need travel insurance to cover any trips you’re planning to take now your cover has ended. It’s important you take the time to think about what cover best meets your needs. There are several options available.
Who provided this cover
U K Insurance Limited, Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No:1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.