Putting our members first

Nationwide is a mutual (as opposed to a Public Limited Company), which means we’re owned by - and run for - the benefit of our members.

Our approach to providing financial services is simple. We aim to offer a wide range of competitive mortgages, savings and other products.

You're a member when you have a current account, mortgage or savings account with us.

The following products do not carry membership rights: corporate deposit accounts, personal loans, credit cards, insurance products and products offered by subsidiaries of the Society such as The Mortgage Works (UK) plc. We’ve included some further membership exceptions within these FAQs. However, if you’re still not sure if you’re a member, please get in touch.

Real value

We give our members:

• Up to £500 a year for recommending us to your friends (terms and conditions apply)
• A tiered interest rate on our Loyalty Saver based on your length of membership with us
• Cashback offers through Simply Rewards
• Access to personal loans, credit cards, home insurance, protection and investment products
• Flexclusive products when your main current account is with us

A say in how we do things

You’re not just a customer - you’re part of our Society. You can vote at our Annual General Meeting (if you meet certain criteria), meet our directors at Member TalkBack sessions across the country, and tell us what you want from our products and services. You can get as involved as you like.

The chance to make a difference

Building societies were born out of social need - namely housing for ordinary people. We still firmly believe that everyone should have a place they can call home. That’s why we’ve invested millions in housing projects and charities across the UK. As a member, you get a say in where that money goes.

As part of your membership you get certain rights;

• To vote in the election of Directors and on resolutions (if you meet certain criteria)
• To attend our Annual General Meeting
• To support an election candidate or member resolution, or request a Special General Meeting (if you meet certain criteria)

Read our Memorandum and rules (PDF)

Our Directors are elected by our members at the AGM. If you’re eligible to vote, we’ll send you ballot papers and full details of how to vote, in the post. In line with good corporate governance practices, all Directors stand for re-election annually.

Unfortunately not. All products are subject to our standard eligibility criteria and application process.

Yes, you can apply for other products (personal loans, credit cards, home insurance, protection and investment products) at the same time as applying for a product that makes you a member (current account, mortgage or savings account).

You can also apply while your application for a current account, mortgage or savings account is being processed.

No, sorry. As you don’t have a current account, mortgage or savings account with Nationwide in your name, you’re not a member.

If your child is named on the account then your child is the member. If you are named on your child’s account, then you are the member.

If your business savings account is held as a sole trader, partnership or unincorporated body then you are a member.

If your business savings account is held as a trustee, company or charity you are not a member.

If you hold any account jointly, only the first named account holder is entitled to vote (if you meet certain criteria). Other named holders are still members who are entitled to the other benefits of membership.