We were set up as a credible, approachable alternative to traditional banks – as a lender with a social purpose. Nothing’s changed. We’re as pioneering today as we were then: embracing the new, welcoming the emerging and standing shoulder to shoulder with the disruptive. As a mutual we are owned by our members and not by shareholders. Our founder Mr Cooper’s handwritten proposal, which survives in the archives to this day, states that the building society should be run for the members not for the capitalists.
Our approach to innovation is underpinned by this mutual ethos, the changing needs of our members, the communities we work within and our evolving organisation.